Patient Notice: ROYAL WELL SURGERY IS CURRENTLY INSTALLING A NEW ELECTRONIC PATIENT RECORD SYSTEM CALLED SystmOne. Please Click here for more information.
PHONE ISSUES - We apologise for any delay in answering your call...
Due to a recent telephone and fax upgrade, we are experiencing some technical issues. We apologise for any long delay in answering your call, our staff are working to answer your call in a timely manner.
GDPR Regulations - see our Patient Privacy Notice
New regulations come in to law on 25th May 2018 on how we store and manage your information.
Please see our Patient Privacy Notice here. This will help you to understand how we manage and store your personal information.
St Pauls Cluster Now Offers Weekday Evening and Weekend Appointments
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Would you recommend this service to friends and family?
Click here for more information and to take the Friends & Family Test
Registration Letters From NHS England - Please Respond if You Get One
The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.
If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by Freephone, via text message or online.
It is important to respond to the letter, as GP lists do become out of date over time. If we donâ€™t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.
We may also need to contact you:
- with test results
- to invite you for bowel, breast or cervical screening to protect against cancer, for example
- to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
- to give you an appointment as part of your plan to stay healthy if you have a long-term illness.
Please respond to the letter within four weeks, so the NHS can be certain about your details. If you do not respond, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.