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Latest News

Afternoon Closure - Wednesday 19th June - 1pm-6.30pm

Apologies for any inconvenience - the surgery will be closed for staff training from 1pm on Wednesday 19th June. Prescriptions can be collected from the Portland Practice next door to us. If you need medical advice, please call the surgery number to be redirected to our call handlers. Alternatively, you can speak to a Pharmacist or contact NHS 111.

 

Building Work Starts Monday 10th June

The Builders will be arriving at The Royal Well Surgery on 10th June to change our Reception and Waiting Area. We will of course, attempt to keep noise and disruption to a minimum but please be aware that there will be some dust and drilling going on! Our plan is to move the current desk from its location to the opposite side of the Waiting Room - underneath the TV screen. We will have a section of desk more suitable for the less abled and focussed areas for Children, Carers and much more. If you have any suggestions for what you would like to see in the new improved Waiting Area, please contact Ceri Godwin, Practice Manager either by calling the surgery or dropping her a line by post or email to ceri.godwin@nhs.net Your opinions matter and we value your input greatly.

 

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Cervical Screening Programme

You may have seen or heard in the media recently that cervical screening is at an all time low. This important procedure can help with the early detection of cancer and we would strongly encourage you to attend when you are invited. Doctors and Nurses here are happy to discuss screening with you or further information can be found on the following websites:

https://www.nhs.uk/conditions/cervical-screening/                       https://www.jostrust.org.uk/

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May Family and Friends Feedback

Questionnaires returned during May indicated that 51.8% of our patients were Extremely Likely to recommend the Surgery to their Family and Friends and 41% were Likely to recommend the Surgery.

3.6% indicated that they were Unlikely to recommend us and 3.6% were Unlikely to recommend.

Thank you for all feedback received, we are continually striving to provide patients with an excellent service and your support is an essential part of this.

If you are not visiting the surgery soon but would like to complete a questionnaire, please Click here for more information and to take the Friends & Family Test.

ASAP APP

Unsure what you need to do about your symptoms? Check the ASAP app or log in online for useful information - http://www.asapglos.nhs.uk/

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GDPR Regulations - see our Patient Privacy Notice

New regulations come in to law on 25th May 2018 on how we store and manage your information.

Please see our Patient Privacy Notice here. This will help you to understand how we manage and store your personal information.

St Pauls Network Now Offers Weekday Evening and Weekend Appointments 

Click for more info

Registration Letters From NHS England - Please Respond if You Get One

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.

If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by Freephone, via text message or online.

It is important to respond to the letter, as GP lists do become out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.

We may also need to contact you:

  • with test results
  • to invite you for bowel, breast or cervical screening to protect against cancer, for example
  • to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
  • to give you an appointment as part of your plan to stay healthy if you have a long-term illness.

Please respond to the letter within four weeks, so the NHS can be certain about your details. If you do not respond, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

Health News from the BBC and the NHS

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